Support email

[wpiman]

I emailed support twice now regarding my license file for 2.0 as the license I bought isn't on my login page.

What is the typical turn around time people are finding for simple support questions?

[David]

it is normally very fast, we pride ourselves on our support...

as you can imagine with a serial number update like this our support is overloaded with updating serials for retail, distributors, resellers, OEM's, QA, Translators, Marketing licenses, etc...

you will get a response and I apologize for the delay...

david

[wpiman]

Very understandable given the phase you are going through. Good thing there is a trial period.

Thanks.